DIY WOODEN FRAME
Made for Craft-Ease™ - Paint By Numbers Kits
With our DIY Wooden Frame, made-to-fit for Craft-IT™ Paint By Numbers Kits, you can now expose your beautiful art and hard work. It is ideal if you'd like to mount your painting on the wall or to offer your creation as a gift for your loved one.
We made our DIY Wooden Frame with high-quality, resistant but elegant wooden material. Your craft will not only stand out, it will shine with its beauty. Our easy to set up model will make it easy for you to assemble the frame.
>> Looking for our Craft-IT™ Paint By Numbers Kits? Check out our entire collection
- High Resistance, High-Quality Wooden Frame
- Metal Thumbtacks to attach the canvas
- DIY Wooden Frame
- Made-To-Fit the Craft-Ease™ - Paint By Numbers
- Material: Wood
Great art takes time, so does shipping - then you always get beautiful art!
Each Paint By Numbers kit needs to be made on-demand as you order. When you order a kit, we have to make it in our art production and exhibition center in China. Once our artists have finished their job, we ship it with the shipping method of your choice.
- Processing Time: our designers and artists need time to produce each piece - expect from 7 to 10 business working days
Time frame = Processing time + shipping lead time:
So how long should you expect in total?
- International Air Saver - from 4 to 7 weeks
- Express Shipping Methods - From 2 to 4 weeks **Not available between January 20th and 31st, 2020**
We strive to get your art tools to you as soon as possible, in fact, sooner than the above stated times whenever we can. We however do not have any control over the speed of shipment by delivery service providers nor the process and time line of custom clearance. They also have peak traffic that we have no control of. Please anticipate delays for orders placed in November and December.
It is not uncommon that the parcels are held by the customs for transit between 2 and 5 weeks particularly during peak delivery periods.
All the order shipments can be traced with a tracking code. As soon as you place your order you will receive a confirmation email. This means that we have received your order in our system and authorized your credit card for purchase.
You will then receive tracking information by email once your order is getting produced prior to shipping out.
Once received, you can track your order here with the tracking code of your order.
What to do if my parcel hasn't reached me within the normal time frame?
If your order hasn't arrived after 60 days, please contact us at email@example.com. We will take immediate remedial actions.
Important note regarding Craft-Ease Exclusive Series
Our Exclusive Series Paint By Numbers Kits are created in collaboration with independent artists. For each order you place, they get paid for their hard work. And we thank you for that.
Our Return Guarantee
Customer satisfaction is our priority. If you are not satisfied with your products, you may return it within 10 days of shipment for a credit or exchange. The returned item must be unused, fully functional, undamaged and in its original packaging in resalable condition.
If you need to return your product, please contact Craft-Ease Customer Service department via e-mail (firstname.lastname@example.org). We will provide you with a Return Authorization number (RA), the directions and the address to return your product.
EXCEPTIONS Note that returns for refund or exchanges are only available for regular priced items. SALES OR CLEARANCE ITEMS CANNOT BE REFUNDED OR EXCHANGED (except for defect). Not all items are eligible for a return. Please contact us if you need confirmation before your order.
If your order qualifies for a return, you will either get a credit that can only be redeemed on our website; or an exchange minus any restocking fees, shipping and handling charges:
- The customer is responsible for all the shipping costs to return the product.
- Shipping fees from the initial delivery to customer will not be refunded. If the product was sent with free shipping, the cost associated with this initial shipping will be charged as well.
- Depending on the product, a restocking fee from 15 to 35% will be charged for all returned products.
Steps to return your products:
- Contact Craft-Ease first via email Support@Craft-Ease.com
- Craft-Ease will provide a Return Authorization number (RA) and the address to return the product to.
- Product must be unused, undamaged and in its original packaging (with all parts and manuals initially included) in resalable conditions
- Wrap the item securely and include the proof of purchase in the package.
- Keep the original tracking number of the returned package
- Include the RA number on the label of the shipment
*We strongly suggest you to purchase an insurance as we are not responsible for lost merchandise through return shipment. We recommend UPS.
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