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Custom Diamond Art Kit - Craft-Ease™

  • $32.98
  • Save $7.00 (53% Off)

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Every Order
Supports an Artist

"Custom Diamond Art Kit

How about displaying your happiest and fondest memory in stunning diamond art? How meaningful and wonderful would it be to craft it for your loved ones or better yet, to let her/him make their own and reminiscence throughout the experience? Crafting is professionally recommended as effective art therapy; they will likely love it or even find a new hobby thanks to you!

Craft-Ease™ Custom Diamond Art Kit converts your most cherished photographed moment into a complete guided diamond art kit offering all you need to reproduce your moment with the glistening diamonds!  

 

How can I order? 

Have your picture ready? Upload your photo as you place your order (see the button "Choose File" above the "Add To Cart" button). Once we receive your order with your image, we'll transform it into a gemstone art kit and ship it to your delivery address.

  • Please provide a high-resolution image with a clear contrast
  • Please provide photo with the exact ratio as your chosen option of sizes, or your canvas will come distorted with a different scale
  • Portraits or images of a focus point look particularly great
  • Details will not appear like a photograph; rather they would be blurred out
  • Colors can vary between the photograph and the provided diamond colors

Don't have your picture ready? If you don't have your final picture yet at the time of your order. Place your order, then send your picture to us within 24 hours by e-mail at support@craft-ease.com

 

Every Craft-Ease Diamond Art Kit gives you all the tools you need to create a beautiful piece of art:

We work with talented independent artists to offer their art in Craft-Ease™ Diamond Art Kit. Crafting is therapeutic. You will love the relaxing experience and the result of unique stunning art for display!   

Check out our entire collection of Craft-Ease Diamond Art Kits here.  

Specifications:

  • Size: Multiple (refer to the selected size)
  • Delivery Time. It takes time to produce Craft-Ease™ Diamond Art Kit before we can ship it to you. So please take into account the update processing and delivery time.  
  • Colors. A maximum of 45 colors shall be provided for each Craft-Ease™ Diamond Art Kit 

Shipping Policy

Great art takes time, so does shipping - then you always get beautiful art!

Note regarding COVID-19

In light of the current pandemic of the COVID-19, the normal operation of all couriers around the world has been affected, this includes our courier partners. While all shipments still arrive safely, there are unexpected delays of delivery. 

We apologize for the inconvenience, and we will continue to ensure that you get your relaxing experience while prioritizing the safety of all workers who contribute to the safe delivery of your order.

Processing time

Each craft kit needs to be made on-demand as you order. When you order a kit, we have to make it in our art production and exhibition center in China. Once our artists have finished their job, we ship it with the shipping method of your choice.

  • Processing Time:  our designers and artists need time to produce each piece - expect around 7 business working days

Time frame = Processing time + shipping lead time:

So how long should you expect in total?

  • International Air Saver : from 2 to 4 weeks. 
  • International Express : from 1 to 3 weeks; often 14 days (available only at specific locations) 

Depending on the location, custom clearances and the traffic of delivery service, the expected time frame to have the orders delivered varies. We strive to get your art tools to you as soon as possible, in fact, sooner than the above stated times whenever we can. We however do not have any control over the speed of shipment by delivery service providers nor the process and time line of custom clearance. They also have peak traffic that we have no control of. Please anticipate delays for orders placed in November and December.

It is not uncommon that the parcels are held by the customs for transit between 2 and 5 weeks particularly during peak delivery periods.

Order tracking 

All the order shipments can be traced with a tracking code. As soon as you place your order you will receive a confirmation email. This means that we have received your order in our system and authorized your credit card for purchase. 

You will then receive tracking information by email once your order is getting produced prior to shipping out. 

Once received, you can track your order here with the tracking code of your order. 

What to do if my parcel hasn't reached me within the normal time frame? 

If your order hasn't arrived after 60 days, please contact us at support@craft-ease.com. We will take immediate remedial actions.

Important note regarding Craft-Ease Exclusive Series 

Our Exclusive Series craft kits are created in collaboration with independent artists. For each order you place, they get paid for their hard work. And we thank you for that. 

 

Return Guarantee

Our Return Guarantee

Customer satisfaction is our priority. If you are not satisfied with your products, you may return it within 10 days of shipment for a credit. The returned item must be unused, fully functional, undamaged and in its original packaging in resalable condition.

If you need to return your product, please contact Craft-Ease Customer Service department via e-mail (support@craft-ease.com). We will provide you with the instruction to return your product.

EXCEPTIONS Note that returns for credit are only available for regular priced items. DISCOUNTED OR SALES ITEMS CANNOT BE REFUNDED OR EXCHANGED. Not all items are eligible for a return. Please contact us if you need confirmation before your order.

If your order qualifies for a return, you will get a credit minus any restocking fees, shipping and handling charges that can only be redeemed on our website upon receipt of the return goods:

  • The customer is responsible for all the shipping costs to return the product.  
  • Shipping fees from the initial delivery to customer will not be refunded. If the product was sent with free shipping, the cost associated with this initial shipping will be charged as well.
  • Depending on the product, a restocking fee from 15 to 35% will be charged for all returned products.

Steps to return your products:

  1. Contact Craft-Ease first via email Support@Craft-Ease.com 
  2. Craft-Ease will provide the instruction to return the product
  3. Product must be unused, undamaged and in its original packaging (with all parts and manuals initially included) in resalable conditions
  4. Wrap the item securely and include the proof of purchase in the package.
  5. Keep the original tracking number of the returned package
  6. Include the order number on the label of the shipment

*We strongly suggest that you purchase an insurance as we are not responsible for lost merchandise through return shipment. 


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